When a team uses five tools for one task or spends hours manually chasing...
https://www.inc.com/benjamin-laker/why-the-best-business-ideas-come-from-the-messiest-workflows/91350475
When a team uses five tools for one task or spends hours manually chasing approvals, that clunky workflow may point to a useful business idea. As AI raises expectations for faster service, customers have less patience for avoidable delays