When a negative review or post hits your business, your first instinct might be...

https://dibz.me/blog/what-actually-counts-as-harmful-content-for-your-small-business-1071

When a negative review or post hits your business, your first instinct might be to defend yourself. Resist that urge. Reactive outbursts often escalate situations and turn minor friction into a public spectacle that hurts your revenue