When a Fast-Growth SaaS Tried to Scale Everything: Jonah's Story

https://xn--se-wra.com/blog/how-a-120m-distributor-cut-total-ownership-cost-35-in-year-two-with-packaged-business-capabilities-10427

Jonah ran product for a SaaS that hit hockey-stick growth after a single viral feature. Customer count doubled in six months, and the board wanted a plan to "scale" before the next funding round