In today’s digital-first procurement, your reputation is your digital...

https://web-wiki.win/index.php/How_to_Respond_to_a_Negative_Review_on_G2_Without_Sounding_Defensive

In today’s digital-first procurement, your reputation is your digital storefront. Before a buyer ever books a discovery call, they are vetting you on G2 and LinkedIn to see if you walk the talk. They aren't looking for polished brochures