After testing AI customer service platforms for years, I’ve seen real...

https://www.pure-bookmark.win/ai-customer-service-tools-in-2026-aren-t-about-replacing-agents-but-helping

After testing AI customer service platforms for years, I’ve seen real progress—and limits. In 2026, smart automation can handle up to 70% of routine tasks within a week, cutting costs from $3-$6 per interaction down to $0.25-$0.50