A negative review or comment can feel like a direct hit to your reputation and...

https://www.sierrabookmarking.win/a-bad-review-or-viral-comment-can-derail-a-sales-conversation-faster-than-you-d

A negative review or comment can feel like a direct hit to your reputation and revenue, but how you react matters more than the criticism itself. Don’t let emotions escalate a small issue into a PR crisis